Bahrain: Primary Health Care Centers have announced their joining the National System for Proposals and Grievances (Communication), effective November 1, 2022, in its efforts to promote the provision of diverse communication channels to all citizens and residents, as part of the ongoing vigilance to secure permanent and direct communication channels Between citizens, residents and governmental entities, to enhance the meeting of their aspirations for the development of all services Government targeting them in their various sectors.
In this regard, Dr Lawwa Rashid Shaweter, the CEO of Primary Health Care Centers, confirmed that primary health centres are keen to provide the best quality services, by providing various platforms that enhance direct communication with citizens and residents Yen and by consolidating constructive and tangible cooperation with all public authorities, according to Health System in the Kingdom of Bahrain.
She said that primary healthcare centres are joining this system available through the Bahrain National Gate. Bh, and the smartphone app “connect”, will enable citizens and residents around the clock and throughout the week to submit their suggestions and feedback that will improve the work and services provided (Department of records – Laboratory department – Pharmacy department – Radiation department – Treatment department Natural – Department of Social Research – Department of Services Preventive – Medical Services Department – Oral and Dental Health Department Services – Transfer services to secondary care) in all health centres.
Schwitters pointed to the effectiveness of the system (communication), which aims to improve government service, a sign that all citizens and residents could submit suggestions and observations on medical and nursing services at health centres as well as pharmacies and other relevant services In the departments in health centres that infects the community, and in a more step With ease and ease.
She pointed out the keenness of primary healthcare centres to develop their services, emphasizing the importance of continuing to develop government work in order to enable the service sector to respond to the requirements of the stage in the speed of achievement and quality of service, thus joining the “communication” system in the framework of an in order to promote the principle of transparency and activate the culture of direct interaction with Health centres, despite the advanced working system, keep pace with technological advancements and the accelerated use of electronic media.